I moved into this apartment complex in January of 2015 because I liked the location. I initially thought it would be a great experience. Nevertheless, I have run into nothing but problems since I moved into this apartment complex. Within my first month of living here, my kitchen sink overflowed and completely flooded my kitchen with all of my neighbor's garbage they put down their drain. I notified management of the issue and they just left the mess there and expected me to clean it up. I also did not get a single apology for the inconvenience of having my kitchen flooded at no fault of my own due to a poor plumbing configuration. Furthermore, I had set up an auto-pay for the date the rent was due, and the first month it automatically deducted a few days later. I was not notified of this by the apartment complex. The next month, the same thing happened and I was left with a threatening eviction letter. As puzzled as I was, I contacted the apartment and the rude east coast lady in the office told me it was my fault and that they were charging me a late fee. I explained to them that I had set it up on the proper day, and her response was "contact the company we contract out with and figure it out." They still charged the late fee. They will nickel and dime you for everything they can. The worst part is I have a neighbor directly above me with a constantly howling dog. While I understand that Arizona is a pro-obnoxious noise state with very anti-tenant laws, and I have still addressed this to management multiple times and nothing has been done about it. The mentality here is "Us vs. those pesky tenants". They don't care about the residents and the office staff has been extremely rude and unwelcoming. My advice to anyone looking to reside in Scottsdale-- look at all the other apartment complexes. Anywhere is better than here. I have no intention of renewing my lease here and the day I move out cannot come soon enough. By far, this has been my worst apartment-living experience ever. Every other place I have lived has been great to me. I rented from winter 2014 through winter 2015. ...