I rented an apartment there and was not satisfied with their customer service. They charged me a late fee because one of their Office Assistant lost the rent check that I turned in on time. The Office Assistant was extremely rude and did not even apologize. My roomate and I also rented the apartment fully furnished and it looked nothing like the model apartment that they show... I would not recommend anyone to this apartment complex... But I would encourage them to rent from Beverly Plaza, they have better apartments I rented from fall '06 through spring '07. ...

I made the mistake of leasing this place for a whole year! I moved in when the name changed to "THE CROSSINGS AT THE BAY". They promised me it was nothing like the old "Bay Crest"... but guess what? They lied. First, the price to live here is ridiculous! The building is falling apart. The ancient appliances don't work, and the management can't fix them. Second, the grounds are not kept up well at all. There is dog poo everywhere, trash, cigarette buds, you name it! If you want a parking space you have to pay a whole $75/month extra for it, and it's not even a covered spot. The parking is so tight people always ding your car. Third, the laundry machines are always breaking, cost a fortune, and never fully wash or dry the clothes! Plus they are located all the way at the end of each building so you have to lug all your clothes down there and they are almost always full with other people's stuff. Fourth, most of the people that live here are rude. Trash is left outside of apartments for days collecting bugs. They let there dogs poop everywhere and never pick it up. The smoke from the other apartments comes through the walls and floors and smells up your apartment. Fifth, the management is full of lies. Although they are all very nice, they can never help you out with anything. One of my roommates never paid rent and they wouldn't evict her because she was on the lease. Also they show you a model apartment which is much nicer than the actual apartments, and the grounds are kept up nicely only near the front office (so don't be fooled!). I wouldn't recommend this place at all. I am a student and if your looking for a place, go across the street to The Beverly Plaza apts. where they charge you less and you get a whole lot more! I rented from spring '07 through winter '08. ...

This place is a hell-hole! If you are considering renting, be sure you see an actual rental, not a model apartment - there is a world of difference! If you like binge-drinkikng and smoking in and around the pool, getting high on your neighbor's pot coming through the walls, and waking in the middle of the night to the sounds of beer bottles hitting your door, this is the place for you!!!!! I rented from fall '06 through spring '07. ...