Reviews

1.4/5.0

09/18/2024

Former Resident

After 3 years at Stonegate It’s disappointing to have to leave a review like others on here but I don’t want anyone else to be surprised by the management’s behavior. Despite returning the unit in a great condition (validated by multiple property managers from other apartment complexes) & (minus a little carpet spot that we anticipated a small distinguishable extra fee for), we received multiple $130+ deductions from our deposit. After jumping through hoops to receive the vendor invoices legally obligated to us, there were no separate fees distinguishable from basic cleaning rates that were vague, broad, and incorrectly labeled. Therefore they were completely unable to explain how they came up with the Random ~$130 charges relative to the invoices. There were many other uncomfortable situations with the management throughout the duration of the lease as well: A few months in we complained about unmanageable mold overgrowth in the bathroom that appeared to be seeping out from behind the shower panels and fixtures, as well as inadequate ventilation, to which maintenance said “all units have mold in them, but we’re going to come take care of this because you guys take good care of your unit”. The maintenance and management frequently gaslit us about issues, such as when our AC broke in the middle of a heat wave (115°F outside) and told us it was working fine and that we just needed to close our blinds during the day (which we always did) despite it being 95° in the apartment with the AC set to 58°. After 5-6 days of insistent emails and office visits, they gave us a portable (which did not alter the apartment temperature at all, nor was it designed to cool a space of this size) and sent out a technician a few more days after that who immediately confirmed that the unit was busted and replaced it. Not to mention a massive bee infestation on my patio that they did absolutely nothing about until there were thousands of dead bees piled up in the patio of the unit below me. Furthermore don’t bother asking maintenance for help, since their solution was to fix everything with a poor silicone caulking job. The kitchen floor was peeling up, they fixed it with caulking. Roaches were coming from under the dishwasher, they caulked a peice of plastic to the from of the dishwasher instead of plugging their entrance behind it. Mold was seeping into the tub, the caulked over it. Beware of a poorly lit parking lot ( which you also have to pay for if you need more than 1 parking permit), my car was egged, and my roommates car was broken into. Also be warned about the hefty utility fees, which is ironic considering the utilities frequently have problems (see the recurrent hot water notices below). The renewal rates are also incredibly steep and only reflect a few dollars off market rate—there is little incentive to stay. Lastly, the apartment complex cycled through staff like water over the duration of my lease (though they may have slowed down for now), I’ve dealt with Anne-Marie, Jessica, Jazmin, Allie, Jahnai, Sabrina, Amy, and Ryan, but no one seems to be able to build good rapport with the tenants here (I’ve spoken to many). I wouldn’t put it passed them to respond to this review and try to defend themselves, they tried in our conversations but my concerns and arguments mostly went over their heads. The whole thing feels like a cash grab since they have so many empty units. ...

4.8/5.0

02/16/2021

Former Resident

It's further from campus and downtown, but nice and quiet with a beautiful walking trail just outside of the apartment. It is very pet-friendly, and never had much maintenance issues at my stay there. There's mostly houses and families around the apartment complex. ...

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Stonegate Village Reviews and Ratings

Stonegate VillageWrite a Review

2950 Portage Bay West, Davis, CA 95616

⭐ RMA Score

🛁 Bathroom

🎓 Miles to UC Davis

Location Details

Distance to UC Davis

EST. Walk to UC Davis

Est. Bike ride to UC Davis

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Reviews

Former Resident

Former Resident

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