I was desperate when I moved here. First the leasing agent loss my lease therefore my family and I was momentarily HOMELESS because the agent knew I didn't have the apartment. Instead of telling me this they went on vacation. After crying and begging they "found" my lease and I moved in. Days later my children and I were attacked by bed bugs. Never experiencing this before I didn't know they were bed bugs until months later and numerous (documented) visits to the emergency room because allergic reactions. After four months and a few calls and begging they eventually sent a man with a can of industrial strength bug repellent. The bed bugs are gone for now but no follow up has ever taken place. Unfortunately my roommate left because of this. It took them months to formally give me a copy of my signed lease which I needed to enroll my kids into school by the time I got my lease school was out for the summer. When I requested the copy they asked my what for. Bugs Bugs Bugs are everywhere. This complex has bugs that have not been discovered yet. I saw a bug that looked like a fire-ant but had the stinger of a hornet. Go Figure! Ants are everywhere, spiders are everywhere. You know those videos of third world people with bugs crawling on their faces and eyeballs and they dont swat them well that's really a Cypress Creek resident. I didn't call maintenance because there were bigger issues. How about my wall was imploding from the swell of water and it took them way to many calls to come fix it. It looked like that horror movie the messengers. When they finally came, they only scraped the bad parts off and painted over. Bring culk and a culking gun with you. These apartments look very nice at first glance but there are details that you dont see. I have huge openings under each AC unit in my apartment which provide easy access for water bugs. There are openings beside my sinks, there are openings everywhere. Im scared to lift up the carpet so I just ignore the thought that I will step into a sink hole someday. Call maintainance with patience, there is one person whose only job is to take a message and pass it on and they can't figure out how to answer the phone or better yet pass along the message or follow up with you. Calling the admin office period takes alot of humbleness the staff is completely geared towards leasing; after that is said and done you are just considered a complaining tenant. **Neighbors, we are all in the same position people. You hear me and I hear you. My neighbors are homosexual males (which I am not against) but I feel as though I have been unwillingly involved in their "acts". Once it was so loud that I was gonna press charges because I felt sexually violated. My neighbors hear me and they bang on the floor downstairs and stomp from upstairs and blast their music at all times of the night as punishment. I hear them cough, sneeze, sing, play, play their tv's, play their radios, talk on the phone, hammer, build and dance and do nothing. It feels more like a dorm than anything. Eventually both neighbors simultaneously and intentionally started a habit of banging on the ceiling and floor. I ignored it for a few months then went momentarily insane on them. I then bought ear plugs for me and my family. They still bang and stuff they just don't know that I cant hear them. The problem is I can't hear myself either so I'm probably louder than I supposed to be. I have yet to know what their problems are, unfortunately I think they are too unstable to approach and which was the management's suggestion. Management told me that the neighbors said to come and tell them when they are being loud at 3am. Whatever.... Nowadays, even if I am sitting still with nothing on in my apartment I still get intentional stomping and banging. There are alot of issues that management could have dealt with much better and that is one of them. But.......instead they get on the offensive so quickly and own the problems as if it is their complex. They have no resolution ability as far as complaints and maintenance. You will deal with people outside at all times of the night (Yes there are ALOT of bad Section 8-ers as opposed to the responsible ones), music which isn't so loud in other buildings but since the buildings are poorly built it may as well be in your apartment. We have security but the number is private and the number on their vehicles dont work. Go figure! The AC/Heater units do not have a thermostat as someone stated in one of these posts. They have ancient blowers that stays on all of the time. The thermostat only controls the temperature but the blowing is full powered regardless. And everything is electric. I lived in a house before this and never had a bill this high on a bad month. All CC would have to do is replace them with more up to date HVAC. But they are greedy! Cypress Creek is by far the worst apartment complex that I have ever payed on time each month for. And if anyone else signs a lease with them you must not be able to read this or have not come across this site. I saw the ratings before I moved here and as I said I was desperate. Don't make my mistake I deeply regret it. Soooooooooooo I have developed a website dedicated to my Cypress Creek living. Yes I'm a tech genius with lots of money to dedicate to my hobby and I have VIDEO recorded every office visit including my lease signing and all issues that I have complained about as well as have AUDIO recorded every call to Cypress Creek. There is a complete audio AND video log of cypress creek staff in office visits and calls that I have made and have been hung up on as well as the things I have to deal with with my neighbors and the facility itself. I have documentation of hospital visits and grotesque pictures of bug bits on my children. Because there is a clause in the lease as to not defame the complex I will advertise the site once I move out in December. I dont plan on suing and dont want to be sued so I can only do what can hurt the most. Show the world who they are. You may be able to find the site with a simple search right now, I have already gotten 7233 hits to date. GOOD PEOPLE......DO NOT MOVE HERE...After seeing my site, I'm sure you won't!!!!!!!! I rented from winter '07 through winter '08. ...