4.1/5.0

02/15/2021

Current Resident

The Village is very nice and accommodating. The apartments are well-kept and they are wonderful to live in. The underground parking is really nice as well. The Village is close to BYU, which makes it easy to walk to campus if needed. The south-side of the BYU campus is very fun and social. ...

1.2/5.0

08/14/2015

I lived at the Village for 3 straight years. I only lived there for the private room and washer/dryer but I should have left a long time ago. The quality of life there seemed to have dropped radically over the years, most likely because of management. I have narrowed my list of complaints to the top 10 which will hopefully make you think twice about living at the village (spoiler alert: you do not want to live there): 1. I had a roommate who was doing drugs. I repeatedly told the manager and he kept delaying the issue until he got the roommate's last rent payment. He finally evicted him once he got his last rent payment. The manager's top priority was getting the rent money rather than the safety of the residents. 2. They hold your mail and packages, and don't notify you of your package until 1 or 2 days after it is already there. You have to get the package by the office closing time of 6 p.m. The people working at the desk look at you like you are the scum of the earth when you ask them to retrieve the package. 3. It's impossible to get ahold of the office workers on the phone. The girl working at the desk is probably on her Instagram while she ignores the call. 4. If you are graduating and need to get out of your contract, you have to notify them in writing 120 days in advance. They tell you that you are on their list of graduates, but refuse to give you a signed copy of the written notice. If they lose the record that you notified them 120 days in advance (which would be in their best interest), you have no way to prove it to them. 5. They have security cameras in their buildings watching your every move. They falsely accused our apartment of having girls over past visiting hours. 6. You can only buy a year-round contract. 7. They take an absurd amount of time to process your rent payments. Their automated emails warned me several times that I had not paid rent, when in reality I did pay rent but they had not processed it yet. 8. They'll do anything they can to fail you on cleaning checks and then charge you $20 per “professional cleaner” per hour. 9. I lost count of the amount of random fees I was charged without any explanation of what they were. I also found out after living there for a year that they had been splitting utilities between 2 of the 4 roommates rather than all 4. 10. You have to give the office your driver's license as collateral to use a vacuum cleaner. And then when you go back to the office to return the vacuum cleaner you will find that they have closed 2 hours before they are supposed to and now have your driver's license locked up in the office. ïŠ Living at the village was a truly horrible experience for me. Bunch of crooks! I rented from fall 10 through winter 11. ...

1.3/5.0

06/03/2013

DO NOT LIVE HERE. 1. The people who wrote positive reviews of this place were PAID TO because they work for the Village. 2. They will scam you out of money. They will continually charge you for things not listed in your contract. Every month your rent will be sixty extra dollars. Instead of just making each apartment go through the Utah Utilities office, they do it super shady so that they have their own contract. They take every apartment and split the cost of heat and electricity for everybody. So you could be gone for three months, never turn the heat up or turn a light on and you will still be charged for your next door neighbors. Also you are not only paying for your neighbors heat and electricity but the club house, the gyms, and the pools. They will do anything to scam people out of money. My contract was 375 a month and I never paid less than 425. 3. BIG BROTHER TO THE EXTREME. Not only do they monitor when you come in and leave with keys and cameras, oh no they and their student employees in your ward have access to your internet history. So a girl in your ward can see if you bought pimple cream, or watched an R Rated movie. And they will take away your internet if you go to something even slightly resembling porn, without listening and still expect you to pay for it. 4. Parking is a mess. 5. The walls are so thin. I can hear my roommates every footstep, whisper, giggle. Even with ear plugs. I have never dealt with walls this thin before. We play a game in our apartment where we whisper things on one side of the apartment, and someone in the main room can tell what is being said. 6. MANAGEMENT IS EVIL. They yell at you for not telling on people, or telling on people. I have known more people being threatened to be evicted than in any place I have ever lived. I know people who told on their roommate who was having sex all the time who almost got kicked out for telling, and people who didn't say anything about their roommate having boys over until 3 almost get kicked out. They treat you like you are mentally deficient when you need help. They start defensive when you just want to ask a question nicely. Worst management ever. They also charge you money if you leave your trash can on your doorstep an hour after trash clean up, if you move a chair in the kitchen into another room, ect. I'm scared of writing this because I have no doubt they will find out who I am and find some reason to evict me. 7. Provo Allstars here reside. 8. The pool and hottub are indoor. And they manage them at odd hours and will randomly kick you out at odd hours if the guy in charge of them wants to go to sleep, or if it is "rented out" to another party. To have a party in the clubhouse costs money as well. And they will claim you broke things when everything looks the same, or charge you cleaning if you leave a cup on the floor. 9. The social life is hard because the walls are so thin, you can hear people DTRing outside your window from the third floor. So no one wants to play on the lawn where any stranger can just hear you speak. 10. The rooms are so small. Not worth the freaking price. Some rooms are way smaller than others. Our apartment CAME with a broken dishwasher. We had never used it, yet they charged us. Also they just decorated the walls with paintings painted by like a three year old child. The hallways always smell like vomit. I rented from fall 10 through summer 11. ...

1.5/5.0

01/14/2013

I once lived in Pasadena in an uninsulated and unfurnished house that was too cold in the morning, too hot in the daytime, and always infested with insects. I slept on a cot there and had no stovetop or oven. The shower drain was perpetually clogged. Later, I lived at the Village at South Campus. I really missed those days in Pasadena. I won’t say that living at the Village was the worst decision I ever made. It was probably second or third worst. I won’t give a complete list of the woes that befell me as a direct result of living at the Village, because that list would be too long to fit into this review. However, let me explain why you should never live at the Village. First, the management is atrocious. One might think that such an expensive and large new complex would be run by professional, able individuals; however, one would be wrong. They are not entirely incompetent; they are quite adept at finding every way possible to take your money. They are also great at making you feel welcome up until you move in. However, I discovered that that friendliness didn’t translate to good service; the most senior on-site manager is a surly brute with a perpetual glare, a man nigh unapproachable regarding billing or similar concerns. Even if you do approach him, don’t expect him to do anything more than just brush you aside as he continues to glare at his work. The other people who seem to have some authority are broken records with fake smiles; they won’t actually be helpful, but they’ll sure be nice while they ignore your concerns. The rest of the employees on hand are ill-informed peons who can perform only the most rudimentary tasks and cannot answer the majority of questions worth asking. The Village’s business practices were a thorn in my side my entire time there. You will live with the constant threat of fees for such frivolities as having left your garbage can in the hall too long (this is done to take advantage of the concierge trash pickup, a service that proved to be more of a burden than a help with its extensive rules and possible fees). I entered a pumpkin-carving contest put on by the Village and had a good chance of winning the prize of $50 off rent. I was surprised to find that an employee of the Village won. I was particularly surprised because this was the same employee who told me that she would not be eligible to win. Upon approaching the management, I received no response or acknowledgement of my concern. The Village management reneged on several promises that were integral elements of my motivation to live there, not the least of which being secure indoor bicycle storage. The complex itself is a massive bait and switch. The Village at South Campus has elevated deceptive apartment design to an art form. When you walk into an apartment, you’ll be quite impressed at first. Everything looks great at first glance. Once you buy the contract, however, you’ll find that those things that were so impressive are actually the least important. One by one, little flaws will come out of the woodwork, until you see the apartment for the whited sepulcher that it is. Whether it be the useless and cumbersome furniture that you can neither enjoy or remove, the lackluster lighting, the six-inch-deep coat closet, the immobile island taking up far too much of the kitchen space, the oppressively small bedrooms, or any number of other annoyances, you’ll find corners cut and amenities denied. The bait and switch was even worse for me, because I moved in after seeing the show unit, which happened to be furnished with better appliances and amenities than what I got in my own. The social scene might be for you, if you are of the extremely shallow and trite variety. The Village is the Home Depot of apartment complexes: no better place to find tools. If you are laden with the misfortune of having a courtyard-facing apartment, don’t expect any peace or quiet. There will always be someone out there, making far more noise than would be necessary to wake a deaf coma patient. Sure, you’ll hear good reviews of the Village (though they, of course, are the minority); some might even contradict what I have said. I’ll respond to these simply by saying that I don’t know what those people are smoking. ...

4.8/5.0

07/26/2012

This is a brand new apartment complex in Provo, UT! I can't wait to live there this next school year. With free valet trash pickup, an indoor pool and 40-person hot tub, and huge parties each month, this year is gonna be a huge party all year long!

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The Village at South Campus Reviews and Ratings

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600 North 600 East, Provo, UT 84606

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🛌 Bedrooms

🛁 Bathrooms

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