Save yourself trouble and headaches, and rent from Seville Condos behind them. Instead of paying $900 for 650 square feet, you can pay about $725 for about 900 square feet, which even includes cable (just not electricity).
Summary of Issue:
I never
had any problems with Bayside Arbors until I moved out. Before that, I really liked the place, although the price was a bit much, which is why I left. It's quiet, and my neighbors were great.
Please be very careful when you move out. Take pictures of EVERYTHING and make sure they perform the walk-through WITH YOU (my request for a walk-through was declined). As you can tell from my story below, apparently, you have to pull up the carpet when you move in to verify there are no stains underneath, and pull up the carpet again for the walk-through (don't let them decline your request for a walk-through!!!).
It appears they're having money problems, so they tried to make me pay for carpet and padding, when there was NOTHING WRONG WITH IT, as I proved because I took pictures the day I moved out. I lived there two years, and the carpet was old when I moved in. They tried to get me to pay for the replacement of very old carpet and padding, which they ADMITTED the normally replace every 3-5 years. I lived there two years, and the carpet was worn and dirty when I moved in, so it was there minimum of one year, but appears like it was there much longer. If the carpet and padding needed to be replaced because it had been there for so long, that is THEIR responsibility, not mine.
When you move out TAKE PICTURES OF EVERYTHING.....AND MAKE SURE THEY DO A WALK-THROUGH WITH YOU. Also, pull up the carpet when you move in to verify there are no stains and when you move out, take pictures of what is under the carpet to prove it was clean when you moved out. Sounds silly, but that's what you have to do with these people.
IF YOU WANT THE FULL STORY, KEEP READING....
I moved into Bayside Arbors July 2005. At this time, I had to rent a carpet cleaner from Publix, because the carpet was dirty, dingy, and worn. Upon cleaning the carpet, I noticed that the water that was being pulled up by the cleaner was filthy, and I went through several buckets of black water.
I got a 15-lb dog in August 2006 and paid a $300 non-refundable pet fee. The dog was potty-trained, but did pee on the carpet once when I first got her, due to her being sick. I cleaned it up immediately with a high-quality pet carpet cleaner/odor neutralizer and there was NO stain or odor.
I moved out August 2007 and I have received a bill for 697.28 to replace the carpet and padding in a 1-bedroom apartment (I believe it was 650 sq ft). I have attached a picture of the carpet that was "damaged" and as you can see, there was NO damage. When I called, I asked to make an appointment to see the carpet. I was told the carpet and padding had been discarded but they have pictures to prove the damage. I explained that I have pictures that I took the day I moved out showing the carpet looked fine and there was NO damage. I was told the damage was not visible on the carpet. Jennifer (manager) stated they didn t see damage until they pulled up the carpet. She states she has pictures of the stains.
Items that don t make sense:
If that s true, how do they know it was from me, since it was old? Is it the lessee s responsibility to pull up a carpet when they move in to inspect the carpet padding and verify there are no stains to document all stains?
Why would they pull up the carpet unless they were replacing the carpet anyway?
They discarded the carpet, and I was never given a chance to see it. I may be incorrect, but it was my understanding that if they discarded the carpet, they have no evidence, as the pictures could be of any carpet in any of the identical apartments?
Shouldn t they be replacing the carpets and padding periodically anyway? I lived there for two years, and the carpet was obviously old when I moved in, so it had probably been there for a few years. In the last call with the property director, she stated they replace the carpets every 3-5 years. Why would they charge me when it was time to replace it anyway?
My dog urinated once on the carpet, and I cleaned it up immediately how is that $241 worth of damage? How is that not normal wear? If there is damage to the padding, it is NOT from me. I am responsible for one possible mark on that padding.
Where are the pictured watermarks on the padding? I have asked several times and no one will tell me where these stains are.
After researching, Jennifer said that the carpet was not new when I moved in (although she didn t say how old it was). She then stated that she had pro-rated the charge, and I was now responsible for $240.70 for the pet seal and the replacement of the padding.
When Elaine Nurse at Bayside Arbors received my dispute letter on 10/10/07, she contacted me, stating that I also owed them for a pet deposit for two chinchillas (similar to a guinea pig). The office knew I had these animals and did not require a pet deposit from me. Additionally, these animals are in cages and cannot do any damage to the apartment. It appears Elaine is upset that I have disputed this charge, and is trying to scare me into paying by threatening to make me pay more.
When I returned Elaine s call, she continued to make up stories. She said that they didn t know about the chinchillas, and I told her I told the office, and no one asked for deposits from me. Also, I said I found it hard to believe that all the residents that had bird, guinea pigs, and hamsters paid $600 each (current pet deposit). She said that they don t require deposits for those kinds of animals, but do require them for chinchillas (which makes no sense, since a guinea pig is pretty much the same thing as a chinchilla). Then she told me that I didnβt notify them about the puppy and they had to find out from someone else that I had gotten a new puppy . I told her 1) The dog was an adult in heat, and I have vet records to prove it, and 2). When I got the dog, I took the dog into the office to introduce her to the staff and brought my checkbook. I gave them a check right then and there. At this point, it appears Elaine is making up stories as she goes along.
I am in no way responsible for this charge. I have never dealt with such a dishonest landlord, and I have lived in 11 different apartments.
They have declined my right to a walk-through, have changed the story about stains being on the carpet/padding, refused to tell me where these stains were on the carpet/padding, and discarded the carpet and padding so I cannot view it.
It appears they are having problems renting apartments, so they're trying to get residents to pay for things residents are not responsible for. BE CAREFUL!!!
I rented from summer '05 through summer '07.
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