Management is nothing but dishonest. At the end of my two year lease, I received an email from management saying that i haven't been paying the full amount every month. i argued with them for a while because my contract said otherwise, but they apaprently didn't have a copy of that contract. Afterwards, they took the “outstanding balance” out of my security deposit. I rented from fall 2017 through spring 2020. ...

Disorganized. Irresponsible. Those two words are the nicest words I can use to describe this apartment. Nothing about it meant my standards and I'm sure they won't meet yours. A simple example is its package room. They have no one managing it so anyone can take your order, and management would not be liable for it. It's also extremely disorganized, imagine boxes thrown everywhere, so it usually takes a while to find the package. Once I could not find my prescription medications, and I desperately needed it. I told management, they laughed at my face, and I was devastated. Not only is management not conducive to your health, but the security guards they hire are sketchy at best and the lobby is extremely unhygienic. I rented from fall 2015 through fall 2020. ...

I DO NOT RECOMMEND LIVING AT THE CHARLES. I lived at the Charles for 2 years. The apartment is overpriced and unhygienic. The water is constantly yellow, and there were a lot of water shutoffs maybe once every 2-3 weeks for sometimes 6-8 hours, so it is very difficult if you were home (i.e. cooking, going to the bathroom, general sanitation). Take my advice. DO NOT LIVE HERE. I rented from fall 2017 through spring 2020. ...

DO NOT LIVE HERE. I was not able to sleep because the heaters are extremely loud and old, so it produces these loud cranking noises at night. I can hear the cranking noises of the heaters above and below my floor. I complained about the heater several times because I couldn't sleep but management didn't do anything about it (no surprise). Management at the Charles is at best irresponsible. Do not live here. You will not be satisfied. I rented from fall 2018 through spring 2020. ...