unhelpful and unresponsive staff. ongoing mold concerns because a fire broke out in sept 2023 and there was massive water damage. people speed through the garage and the pool is excessively loud during summer months

What a nightmare the parking situation and parking gate is here! The gates to the parking garage are constantly broken and never work. Today I was pulling out of the exit gate. The exit was blocked by a car that was in the handicapped spot near the exit gate. My car was partially pulled through the exit gate. I was worried I was going to hit the car in the handicapped spot so I got out of my car to make sure I wouldn’t hit it. While I was doing that the gate closed on my car while it was still in the gate. The gate caused thousands of dollars worth of damage to my car. How are there no sensors to make sure there’s nothing blocking the gate before it shuts? I spoke to management and they said I needed to file a claim on my auto insurance. How can a gate shut when there’s still a car in it?! If it will close on a car it will close on a person! This isn’t safe! I’ve been incredibly patient with all of the problems with the gates, but this is ridiculous. It’s extremely unsafe for the gate to be so out of whack that it closes while there’s a vehicle blocking the exit. Now I’m responsible for paying my $1,000 deductible to repair thousands of dollars worth of body damage that was done by the gate that never operates properly. And now my insurance rates will go up. The passenger front door on my car won’t even open. The gates are pointless anyways. My car was broken into last week on the 5th floor of the parking garage while the gates were operational. The gates are nothing more than decorations and they don’t even work. We’ve had rampant auto theft in the parking garage and hiring security guards to work overnight didn’t even work. I moved in the end of January 2023. Here’s a list of the problems with the gates in the parking garage since I moved in: -February 7th gate not operational and open -February 17th-28th gate not operational and open -March 15th gate not operational and open for days -March 27th vehicle theft advisory -May 30th-31st gate not operational and open -June 5th gate not operational and open -June 5th Vehicle break in advisory -June 6th my car gets broken into on the 5th floor -June 12th exit gate closes while my car is still in it causing damage ...